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Health & beauty Canada Health product recall

Philips Achieva and Ingenia Systems

What's being recalled

Companies: Philips Medical Systems Nederland B.V., Veenpluis 6, Best, Netherlands, 5684 PC.

How to identify it

Affected products: Achieva 3.0T MRI System - Main Unit; Lot or serial number: All lots.; Model or catalog number: ACHIEVA 3.0T

Affected products: Ingenia 1.5T; Lot or serial number: All lots.; Model or catalog number: 781315

Affected products: Ingenia 1.5T; Lot or serial number: All lots.; Model or catalog number: 1.5T

Affected products: Ingenia 1.5T; Lot or serial number: All lots.; Model or catalog number: 782115

Affected products: Ingenia Elition X; Lot or serial number: All lots.; Model or catalog number: 782107

Affected products: Ingenia Elition X; Lot or serial number: All lots.; Model or catalog number: 781358

Affected products: MR 7700; Lot or serial number: All lots.; Model or catalog number: 782153

Affected products: Ingenia 3.0T CX; Lot or serial number: All lots.; Model or catalog number: 781271

Affected products: Ingenia 3.0T; Lot or serial number: All lots.; Model or catalog number: 3.0T

Affected products: Ingenia Ambition S; Lot or serial number: All lots.; Model or catalog number: 782108

Affected products: Ingenia Ambition S; Lot or serial number: All lots.; Model or catalog number: 782139

Affected products: Achieva XR System - Main Unit; Lot or serial number: All lots.; Model or catalog number: ACHIEVA XR

Affected products: Ingenia Ambition X; Lot or serial number: All lots.; Model or catalog number: 782109

Affected products: Ingenia Ambition X; Lot or serial number: All lots.; Model or catalog number: 781356

Affected products: Ingenia Ambition X; Lot or serial number: All lots.; Model or catalog number: 782138

Affected products: Ingenia Elition X; Lot or serial number: All lots.; Model or catalog number: 782136

The hazard

Philips has identified an issue where component failures in the gradient coil of the affected MR systems may act as a heat source with a potential to produce smoke and/or fire.

If a component failure occurs, the user may observe the following:

repeated scan abort error messages due to gradient amplifier fault detection

unusual noise from the system in the examination or technical room

burning smell

smoke and/or fire.

If smoke or a fire occurs, the risk to patients or operators may include inhalation of smoke, burns, and/or asphyxia which may lead to injury or death. This issue could also lead to property damage.

The scope includes MR systems with gradient coil types WA15, WA30S, WB30S, and AG30S.

Recall start date: July 7, 2025

What to do

Contact the manufacturer if you require additional information.

The official notice

This page is a summary of the notice published by Health Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.

Read the official notice (opens in a new tab)

A little guidance

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