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Health & beauty Canada Health product recall

Philips Allura Xper FD series

Philips Allura Xper FD series angiography systems (Allura R8.2 with AD7x patient table type), including models/catalogue numbers 722028 (Allura Xper FD20), 722038 (FD20/20), 722058 (FD20/15) and 722026 (FD10), are affected. A firmware issue in the Advanced Motion Controller can disable manual and motorized geometry movements after a system start or restart without displaying a message, while X‑ray imaging remains available. The issue can be resolved by performing a cold restart or restarting the geometry; contact the manufacturer for additional information.

What's being recalled

Companies: Philips Medical Systems Nederland B.V., Veenpluis 6, Best, Netherlands, 5684 PC.

How to identify it

Affected products: Allura Xper FD20 (Product Of Alluraclarity Family); Lot or serial number: Not applicable.; Model or catalogue number: 722028

Affected products: Allura Xper FD20/20 (Product Of Alluraclarity Family); Lot or serial number: Not applicable.; Model or catalogue number: 722038

Affected products: Allura Xper FD20/15; Lot or serial number: Not applicable.; Model or catalogue number: 722058

Affected products: Allura Xper FD10 (Product Of Alluraclarity Family); Lot or serial number: Not applicable.; Model or catalogue number: 722026

The hazard

Philips has identified a potential safety issue affecting Allura R8.2 systems equipped with a AD7x patient table type potentially leading to loss of geometry movements. In some cases, following a system (re)start, manual and motorized geometry movements may be disabled due to a firmware issue in the Advanced Motion Controller (AMC) single-axis motion control unit used in the AD7x tables of Allura R8.2 systems. When the issue occurs, no message is displayed to the user. In this situation, X-ray imaging is available. The issue can be resolved by performing a cold restart of the system or by restarting the geometry.

What to do

Contact the manufacturer if you require additional information.

The official notice

This page is a summary of the notice published by Health Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.

Read the official notice (opens in a new tab)

A little guidance

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