Canada
Q’Straint QRT-DELUXE and QRT-MAX retractors (QRT-DELUXE part numbers Q8-6200 and Q8-6209) are affected. They were recalled because a retractor may not lock properly, which can leave a wheelchair unsecured and place the passenger at risk of serious injury or death. Consumers should immediately stop using the retractors and contact Q’Straint Customer Service at 1-800-987-9987 or cs@qstraint.sure-lok.com to arrange a free replacement.
What's being recalled
This recall involves Q-Straint QRT-DELUXE and Q’Straint QRT-MAX retractors.
Number sold: The company reported that 680 units of the affected products were sold in Canada.
Time period sold: The affected products were sold from May 2025 to September 2025.
Place of origin: Manufactured in United States
Companies: Manufacturer: Q’Straint, Oakland Park, Florida, United States; Supplier: Zhejiang Songyuan Automotive Safety Systems Co., Ltd, Yunheyan Road #1,, Moushan Town, Yuyao City, Zhejiang Province, China.
How to identify it
Component: Retractor; Name: QRT-DELUXE, Auto Release, Auto Retract; Component Part Number: Q8-6200
Component: Retractor; Name: QRT-DELUXE, Auto Release, Auto Retract; Component Part Number: Q8-6209
The hazard
A retractor may not lock properly. An unlocked retractor will not properly secure a wheelchair and place the passenger at a risk of serious injury or death during normal vehicle travel, emergency maneuvers, or a crash.
As of November 10, 2025, the company has received no reports of incidents or injuries in Canada.
What to do
Consumers should immediately stop using the recalled Q’Straint QRT-DELUXE and Q’Straint QRT-MAX retractors and contact the Q’Straint Customer Service Team to arrange for a free replacement.
For more information, consumers can contact Q’Straint Customer Service Team by telephone at 1-800-987-9987, 8:00 a.m. to 5:00 p.m. ET, Monday to Friday, or by email at cs@qstraint.sure-lok.com
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
The official notice
This page is a summary of the notice published by Health Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.
Read the official notice (opens in a new tab)
