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Health & beauty Canada Health product recall

Veradius Unity and BV Pulsera Mobile C-Arm System-9in. and 12in. Versions

The Veradius Unity (model 718132) and BV Pulsera Mobile C‑Arm System 9in and 12in versions (model 718095) are affected; they can be identified by those model/catalogue numbers and by systems for which more than 300 days elapsed between manufacture and installation and fewer than 250 days have elapsed since installation with continued use. Air bubbles in the monoblock oil after prolonged storage can cause an internal electrical discharge (flashover) so X‑rays may not be generated and no image appears; the system displays an error that the X‑ray generator is not available and restarting (about 5 minutes) may restore X‑ray generation. Contact the manufacturer for additional information.

What's being recalled

Companies: Philips Medical Systems Nederland B.V., Veenpluis 6, Best, Netherlands, 5684 PC.

How to identify it

Affected products: Veradius Unity; Lot or serial number: Not applicable.; Model or catalogue number: 718132

Affected products: BV Pulsera Mobile C-Arm System-9in. And 12in. Versions; Lot or serial number: Not applicable.; Model or catalogue number: 718095

The hazard

Air bubbles may develop in the monoblock oil when there is a prolonged period between manufacture and installation, for example due to storage, transportation, or other pre-installation holding time. During a clinical procedure, when the user activates X-ray imaging, if an air bubble becomes trapped in the high-voltage area of the monoblock, there could be an internal electrical discharge (flashover) resulting in X-rays not being generated and consequently no image being displayed on the examination monitor. When this situation occurs, the system displays an error message indicating that the X-ray generator is not available. In some cases, restarting the system (which takes approximately 5 minutes) may restore X-ray generation. Philips' investigation indicates that this issue may occur during the early period of system use following a prolonged period between manufacture and installation. Based on the investigation, potentially affected systems have been identified as those for which more than 300 days elapsed between manufacture and installation and fewer than 250 days have elapsed since installation with continued system use, the monoblock oil temperature increases, allowing storage-related air bubbles to gradually dissipate over time.

What to do

Contact the manufacturer if you require additional information.

The official notice

This page is a summary of the notice published by Health Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.

Read the official notice (opens in a new tab)

A little guidance

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