CanadaThe recall affects specific model-year ranges of Audi vehicles including 2019–2026 A6; 2019–2025 A7; 2019–2026 Q8; 2019–2024 E‑TRON; 2019–2026 A8; 2020–2025 S8; 2020–2025 S7; 2020–2026 Q7; 2020–2026 SQ8; 2020–2025 S6; 2020–2026 SQ7; 2020–2026 RS Q8; 2021–2026 RS 6; 2021–2026 RS 7; 2022–2026 E‑TRON GT; and 2022–2026 RS E‑TRON GT. A software problem could cause the rearview camera image not to appear on the display, which could reduce a driver’s ability to see behind the vehicle while backing up and increase the risk of a crash. Audi will notify owners by mail and advise taking the vehicle to a dealership to update the rearview camera software.
How to identify it
2019–2026 Audi A6
2019–2025 Audi A7
2019–2026 Audi Q8
2019–2024 Audi E-TRON
2019–2026 Audi A8
2020–2025 Audi S8
2020–2025 Audi S7
2020–2026 Audi Q7
2020–2026 Audi SQ8
2020–2025 Audi S6
2020–2026 Audi SQ7
2020–2026 Audi RS Q8
2021–2026 Audi RS 6
2021–2026 Audi RS 7
2022–2026 Audi E-TRON GT
2022–2026 Audi RS E-TRON GT
The hazard
On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
What to do
Audi will notify owners by mail and advise you to take your vehicle to a dealership to update the rearview camera software.
The official notice
This page is a summary of the notice published by Transport Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.
Read the official notice (opens in a new tab)
Germany
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