Canada2024–2026 Volkswagen ATLAS and ATLAS CROSS SPORT SUVs are affected; identify by the model and model years 2024–2026. Under certain conditions a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse, reducing the driver’s ability to see behind the vehicle and increasing crash risk. Volkswagen will notify owners by mail and advise taking the vehicle to a dealership to update the rearview camera software.
How to identify it
2024–2026 Volkswagen ATLAS
2024–2026 Volkswagen ATLAS CROSS SPORT
The hazard
Under certain conditions, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse.
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
What to do
Volkswagen will notify owners by mail and advise you to take your vehicle to a dealership to update the rearview camera software.
The official notice
This page is a summary of the notice published by Transport Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.
Read the official notice (opens in a new tab)
Germany
