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Vehicles Canada Vehicle recall

2014–2025 Volvo 9700 recall: label

How to identify it

2014–2025 Volvo 9700

The hazard

On certain buses, the instruction label for how to use the entrance door as an emergency exit may not be clear. This could delay occupants from escaping the bus in an emergency.

Unclear emergency exit instructions could cause confusion and delay occupants from exiting the bus during an emergency, increasing the risk of injury.

What to do

Prevost will notify owners by mail and provide you with a new emergency exit label and instructions for where to install it. Alternatively, you may schedule an appointment to have the label installed at an authorized Prevost service center.

The official notice

This page is a summary of the notice published by Transport Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.

Read the official notice (opens in a new tab)

A little guidance

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