Japan
YAMAZEN Steam Humidifier, model EKS‑V3 (W, H, C) — JAN codes 4550533254563 (W), 4550533253986 (H), 4550533252231 (C) — sold from September to December 2025 is affected. It was recalled because an abnormal noise may occasionally occur from the vent in the lid and boiling water may spurt out when the lid is opened; consumers should immediately stop using the product and contact YAMAZEN by phone at 0120-258-037 or via the online reception form at https://book.yamazen.co.jp/support/inquiry-eks-v3/ for a replacement.
What's being recalled
The products were sold from September to December 2025.
Made in: China (People's Republic of).
How to identify it
Model: Product name: Steam humidifier, Trade name: YAMAZEN Steam Humidifier, JAN codes: (W) 4550533254563, (H) 4550533253986, (C) 4550533252231, Model numbers: EKS-V3 (W), (H), (C), Note: The letters W, H, and C in each model number indicate the color/design.
The hazard
It was found that, depending on the conditions of use, an abnormal noise may occasionally occur from the vent in the lid, and that boiling water may spurt out when the lid is opened.
What to do
Consumers should immediately stop using the recalled product and contact the company by phone at 0120-258-037 or via the online reception form (24 hours) at https://book.yamazen.co.jp/support/inquiry-eks-v3/. The company recalls and replaces the products.
The official notice
This page is a summary of the notice published by Japan (via OECD GlobalRecalls), collected from OECD GlobalRecalls. Check the original before you act on it.
Read the official notice (opens in a new tab)
