United StatesCertain 2025–2026 Phoenix buses and 2026 Metrolite buses equipped with QRT-360 wheelchair retractors are affected; check for the QRT-360 retractors installed to identify affected vehicles. The retractors may not lock, preventing the wheelchair from being properly secured and increasing the risk of injury if the wheelchair moves during transit. Dealers will inspect and replace retractors free of charge; owner letters were mailed June 5, 2026, and owners may contact Coach and Equipment customer service at 1-800-724-8464.
What's being recalled
Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain 2025-2026 Phoenix and 2026 Metrolite buses, equipped with certain QRT-360 wheelchair retractors. The retractors may not lock, preventing the wheelchair from being properly secured.
How to identify it
NHTSA campaign 26V333000
The hazard
An unsecured wheelchair can move during transit, increasing the risk of injury.
What to do
Dealers will inspect and replace retractors as necessary, free of charge. Owner notification letters were mailed June 5, 2026. Owners may contact Coach and Equipment customer service at 1-800-724-8464.
The official notice
This page is a summary of the notice published by U.S. National Highway Traffic Safety Administration, collected from U.S. National Highway Traffic Safety Administration. Check the original before you act on it.
Read the official notice (opens in a new tab)