United States2025 Phoenix transit buses equipped with QRT-Deluxe or QRT-Max wheelchair restraints are affected; look for Phoenix buses fitted with those QRT-Deluxe or QRT-Max retractors. The retractors may not lock, preventing the wheelchair from being properly secured and allowing it to move during transit, increasing the risk of injury. Dealers will inspect and replace retractors free of charge; owner notification letters were mailed November 24, 2025, and owners may contact Coach and Equipment customer service at 1-800-724-8464.
What's being recalled
Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain 2025 Phoenix transit buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
How to identify it
NHTSA campaign 25V772000
The hazard
An unsecured wheelchair can move during transit, increasing the risk of injury.
What to do
Dealers will be notified to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed November 24, 2025. Owners may contact Coach and Equipment customer service at 1-800-724-8464.
The official notice
This page is a summary of the notice published by U.S. National Highway Traffic Safety Administration, collected from U.S. National Highway Traffic Safety Administration. Check the original before you act on it.
Read the official notice (opens in a new tab)