7kW home wall charger for electric vehicle charging with a lead in either 5 m or 10 m lengths. It was recalled because it does not comply with Australian electrical safety standards and poses a risk of death, serious injury from electric shock or fire, including property damage. Do not use the charger and turn it off immediately, have a licensed electrician uninstall it, and contact AUPK for a full refund (including initial installation and uninstallation costs) providing the electrician’s receipt and evidence the product was destroyed and disposed of in accordance with local e‑waste regulations.
What's being recalled
7kW home wall charger for electric vehicle charging, with lead, in two lengths:
5m
10m
The hazard
The product does not comply with Australian electrical safety standards.
Risk of death, serious injury from electric shock or fire, including property damage.
What to do
Do not use the charger and turn it off immediately.
Contact a licenced electrician to have it uninstalled.
Contact AUPK for a full refund of the product that also includes the initial installation and uninstallation costs for this product.
When contacting AUPK for your refund, provide:
Electrician’s receipt for the installation and uninstallation of the product.
Evidence of the product being destroyed and disposed of in accordance with local e-waste regulations.
For more information or assistance with this recall and the refund process, please contact AUPK.
Contact
AUPK
Call 0425 281 799 from 9am to 5pm AEST, Monday to Friday
Email: support@aupk.au
Visit: https://www.aupk.au/pages/contact-us
The official notice
This page is a summary of the notice published by Product Safety Australia (ACCC), collected from Product Safety Australia (ACCC). Check the original before you act on it.
Read the official notice (opens in a new tab)