AustraliaTwo-stage LPG gas pressure regulator (model RV-One HDJYF1001-1, AGA approval 9191) fitted to Snowy River and NewGen caravans is affected; it’s a compact metal regulator mounted on the A-frame between the gas cylinders and the caravan body and affected units are identified by chassis numbers engraved on the A-frame and on the compliance plate. The diaphragm inside the regulator can fail and cause an LPG leak, posing risk of fire, explosion or asphyxiation; failures have occurred. Stop using the regulator immediately, ensure both gas bottle and regulator are turned off, and contact Regent RV via the customer portal, call 1800 485 031 or email recall@snowyrivercaravans.com.au (Snowy River) or recall@newgencaravans.com.au (NewGen) to arrange a free replacement by a licenced gas fitter.
What's being recalled
Compact metal regulator fitted to the gas system of Snowy River and Newgen caravans.
Model: RV-One HDJYF1001-1
AGA approval: 9191
The regulator is mounted on the A-frame at the front of the caravan, between the gas
cylinders and the body of the van and is connected to the cylinders by flexible pigtail
hoses.
Please see attached list of chassis numbers with affected regulators. The chassis
number is engraved on the A-Frame and on the compliance plate inside the tunnel boot.
The hazard
The diaphragm inside the gas regulator can fail, causing the regulator to leak LPG gas.
Risk of serious injury or death if the gas leaks near an ignition source and causes an explosion or fire. Risk of serious injury or death by asphyxiation if the leak causes a build-up of gas in an enclosed space. Incidents of the regulator failing and leaking LPG gas have occurred.
What to do
Stop using the regulator immediately and ensure both gas bottle and regulator are turned off.
Contact Regent RV via the customer portal link below to arrange for a licenced gas fitter to replace the regulator free of charge.
For further information or assistance with this recall, please contact Regent RV.
Contact
Regent RV
Call 1800 485 031
Email recall@snowyrivercaravans.com.au for Snowy River Caravans or recall@newgencaravans.com.au for NewGen caravans
Customer portal link https://snowyrivercaravans.com.au/recall-lookup-chassis-search/
The official notice
This page is a summary of the notice published by Product Safety Australia (ACCC), collected from Product Safety Australia (ACCC). Check the original before you act on it.
Read the official notice (opens in a new tab)