AustraliaAssorted travel adaptors sold at Big W for Europe-to-Australia, USA-to-Australia and UK-to-Australia use that are marked “-16” or “-17” on the rear are affected. They were recalled because the plug pins are uninsulated and the adaptors lack the required Australian Regulatory Compliance Mark, posing a risk of electric shock, serious injury or death and a risk of fire. Consumers should immediately stop using and disconnect them, then return the adaptor to any BIG W store for a full refund or contact recall@clgroup.au or call 08 8340 1600 to arrange return and refund.
What's being recalled
Travel adaptors for use with the below plugs with no power conversion:
Europe to Australia - Adaptor EU to Aus/NZ
USA to Australia - Adaptor USA to Aus/NZ
UK to Australia - Adaptor UK to Aus/NZ
Only products with markings '-16' and '-17' are affected by this recall. These markings are on the rear of the adaptor.
The hazard
The adaptors do not meet Australian Electrical Safety Requirements as the plug pins are uninsulated and they do not have the required Australian Regulatory Compliance Mark.
Risk of serious injury or death from electric shock from uninsulated plug pins. Risk of property damage if the product catches fire.
What to do
Consumers should immediately stop using the adaptors and disconnect from power supply and appliances.
Return the adaptor to any BIG W store for a full refund, or contact recall@clgroup.au to arrange the return of the product and refund.
Contact
CL Group
call: 08 8340 1600
email: recall@clgroup.au
Visit: https://www.clgroup.au
The official notice
This page is a summary of the notice published by Product Safety Australia (ACCC), collected from Product Safety Australia (ACCC). Check the original before you act on it.
Read the official notice (opens in a new tab)