AustraliaEssex, Maxim and Sierra electric recliners and sofas sold at Harvey Norman (Essex model 231946, Maxim model 231980, Sierra model 216872) with built‑in heat pads are affected. The heat pad can overheat during use and may cause a fire, posing risk of serious injury, death and/or property damage; incidents have occurred. Stop using the heat pad function immediately and disconnect the sofa or recliner from the power outlet, then contact Synargy to arrange a free in‑home inspection and replacement of the heat pad by an authorised repair agent (07 3177 7715, heatpads@synargy.com, www.synargy.com).
What's being recalled
Electric recliners and sofas with heat pads
Essex – 231946
Maxim – 231980
Sierra – 216872
The hazard
The heat pad fitted within the affected sofas can overheat during use and may cause a fire.
Risk of serious injury, death and/or property damage from the heat pads overheating or catching fire while in use. Incidents have occurred.
What to do
Stop using the heat pad function immediately and disconnect the sofa or recliner from the power outlet.
Contact Synargy to arrange assessment and repair of the heat pad.
An authorised repair agent will attend the consumer’s home, inspect and replace the affected heat pad with an upgraded part, free of charge.
For more information about this recall please contact Synargy.
Contact
Synargy
Call: 07 3177 7715 from 8:30am to 5:00pm AEST, Monday to Friday.
Email: heatpads@synargy.com
Visit: www.synargy.com
The official notice
This page is a summary of the notice published by Product Safety Australia (ACCC), collected from Product Safety Australia (ACCC). Check the original before you act on it.
Read the official notice (opens in a new tab)