Canada2024–2027 Lincoln Nautilus and 2025–2026 Lincoln Police Interceptor Utility (Explorer) hybrid electric SUVs are affected. A software problem may cause the pedestrian alert system not to work properly, which could increase risk of injury to other road users. Ford will notify owners by mail and send an over‑the‑air software update or you can schedule a dealership appointment; certain Nautilus vehicles will be advised to have the digital signal processor (DSP) module replaced.
How to identify it
2024–2027 Lincoln NAUTILUS
2025–2026 Lincoln POLICE INTERCEPTOR UTILITY (EXPLORER)
The hazard
On certain vehicles, the software update installed by a Ford dealer during recall 25SA2 (Transport Canada recall no. 2025-547) may not be effective. As a result, a second repair is required.
On certain vehicles, a software problem could cause the pedestrian alert system not to work properly.
Note: This recall only affects hybrid electric vehicles. This recall replaces Transport Canada recall no. 2025-547. Vehicles that were repaired under that recall also require this repair.
A pedestrian alert system that doesn't work properly could create confusion and increase the risk of injury for other road users.
What to do
Ford will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the accessory protocol image module (APIM) software. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership. For certain Nautilus vehicles, owners will be advised to take their vehicle to a dealership to replace the digital signal processor (DSP) module.
The official notice
This page is a summary of the notice published by Transport Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.
Read the official notice (opens in a new tab)