AustraliaThe GV31 Portable mini projector (portable personal mini projector with battery) is affected; please check the attached list of affected serial numbers. It was recalled because the built-in battery may overheat during normal use, posing a fire risk that has caused incidents and could lead to serious burns or property damage. Stop using the projector immediately and contact BenQ Australia to arrange a free replacement with an upgraded GV32 model or to have the battery replaced and firmware updated on the GV31.
What's being recalled
Portable personal mini projector with battery.
Please see attached list of affected serial numbers.
The hazard
The built-in battery may overheat during normal usage and pose a fire risk.
Risk of serious burn injury and property damage if the battery overheats and catches fire. Incidents have occurred.
What to do
Stop using the projector immediately and check the serial number.
Contact BenQ to arrange to return the product for either:
a free replacement with an upgraded GV32 model projector; or
to have the battery replaced and firmware updated on the affected GV31 model projector.
For more information or if you need further assistance relating to this recall, contact BenQ Australia.
Contact
BenQ Australia Pty Ltd
Call: 1300 130 336 between 9am and 5:30pm AEST Monday to Friday
Email: BQauService@BenQ.com
Visit: https://www.benq.com/en-au/support/repair-service/gv31-recall-notification.html
The official notice
This page is a summary of the notice published by Product Safety Australia (ACCC), collected from Product Safety Australia (ACCC). Check the original before you act on it.
Read the official notice (opens in a new tab)