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Vehicles Canada Vehicle recall

2024–2025 Lincoln NAUTILUS and POLICE INTERCEPTOR UTILITY (EXPLORER) recall: other

Affected vehicles are 2024–2025 Lincoln NAUTILUS and 2025 Lincoln POLICE INTERCEPTOR UTILITY (EXPLORER) hybrid electric SUVs. They were recalled because a software problem could cause the pedestrian alert system not to work properly, which could increase the risk of injury to other road users. Ford will notify owners by mail and will send an over‑the‑air software update to update the digital signal processor and audio control module software, or owners may schedule an appointment at a Ford dealership for the update.

How to identify it

2024–2025 Lincoln NAUTILUS

2025 Lincoln POLICE INTERCEPTOR UTILITY (EXPLORER)

The hazard

On certain vehicles, a software problem could cause the pedestrian alert system not to work properly.

Note: This recall only affects hybrid electric vehicles.

A pedestrian alert system that doesn't work properly could create confusion and increase the risk of injury for other road users.

What to do

Ford will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the digital signal processor and audio control module software. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership.

The official notice

This page is a summary of the notice published by Transport Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.

Read the official notice (opens in a new tab)

A little guidance

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