CanadaCertain Jaguar mild-hybrid SUVs — 2021–2024 F‑PACE and 2021–2022 E‑PACE — may display a red "Stop Safely Electrical Fault Detected" warning and the 12 V battery may not charge. The DC‑DC converter can fail, which can cause loss of power to the wheels and/or the exterior lights to turn off, increasing the risk of a crash. Jaguar will notify owners by mail and advise taking the vehicle to a dealership to update the vehicle load balancing software.
How to identify it
2021–2024 Jaguar F-PACE
2021–2022 Jaguar E-PACE
The hazard
On certain vehicles, the DC-DC converter could fail. As a result, the 12 V battery would not charge and a red "Stop Safely Electrical Fault Detected" warning message would be displayed. If this happens, and you continue to drive the vehicle, there could be a loss of power to the wheels and/or the vehicle's lights could turn off.
Note: This recall only affects certain mild hybrid electric vehicles (MHEV).
A loss of power to the wheels could increase the risk of a crash. Exterior lights that don't work may make the vehicle less visible to others and increase the risk of a crash.
What to do
Jaguar will notify owners by mail and advise you to take your vehicle to a dealership to update the vehicle load balancing software.
The official notice
This page is a summary of the notice published by Transport Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.
Read the official notice (opens in a new tab)
Germany