CanadaCertain MCI buses built 1992–2021 are affected — including 1992–2001 102DL3; 1993–1999 102D3; 2000–2011 E4500; 2001–2015 D4500; 2001–2021 J4500; 2002–2019 J3500; 2002 D4000; 2006–2019 D4005; and 2006–2019 D4505 — where the lower front entry door glass may be the wrong glass. The incorrect lower door glass may not meet Canadian regulatory requirements and could reduce visibility, increasing the risk of a crash. MCI will notify owners by mail with instructions to replace the lower glass panel or owners may schedule replacement at an authorized MCI service centre.
What's being recalled
Visit Transport Canada’s Motor Vehicle Safety Recalls Database for the original recall.
How to identify it
1992–2001 Mci 102DL3
1993–1999 Mci 102D3
2000–2011 Mci E4500
2001–2015 Mci D4500
2001–2021 Mci J4500
2002–2019 Mci J3500
2002 Mci D4000
2006–2019 Mci D4005
2006–2019 Mci D4505
The hazard
Issue:
On certain buses, the wrong glass may have been installed on the lower front entry door panel. As a result, the glass may not meet certain requirements of Canadian regulations.
Safety Risk:
An incorrect window glass could reduce visibility and increase the risk of a crash.
Corrective Action:
Motor Coach Industries (MCI) will notify owners by mail and provide you with instructions for how to replace the lower glass panel. Alternatively, you may schedule an appointment to have the lower glass panel replaced at an authorized MCI service center.
What to do
Please see corrective actions section below
The official notice
This page is a summary of the notice published by Transport Canada, collected from Health Canada, CFIA and Transport Canada. Check the original before you act on it.
Read the official notice (opens in a new tab)